How to Port Your FASTag to Another Bank: 2026 Complete Guide

Porting your FASTag switches it from one issuer (like Paytm, ICICI) to another (HDFC, SBI) seamlessly under NETC rules—no direct transfer exists, but closing old and activating new takes 6-15 days total. Clear dues first to claim security deposit refunds (₹200-500). Essential for RBI compliance post-Paytm delisting and 2026’s KYV mandates.​

Why Port FASTag Now

RBI bans on payment banks (Paytm 2024) block recharges; NHAI delists non-compliant issuers. New bank links offer better apps, zero-balance wallets, and KYV auto-updates. Avoid double tags (₹100 daily penalty) and toll delays during transition.​​

Prerequisites List

• Current FASTag ID/sticker details
• Vehicle RC (PDF/smart card)
• KYC: Aadhaar/PAN + address proof
• New bank account (same holder name)
• Clear all toll dues (check NPCI FASTag portal)
• ₹200-500 security deposit for new tag

Step 1: Close/Deactivate Old FASTag

1. Login to old issuer app/portal (Paytm: Profile > FASTag > Close).
2. Check balance/dues > Pay outstanding tolls.
3. Request closure > Get refund confirmation (3-7 days to bank).
4. Destroy old sticker post-refund (don’t reuse).​

Pro Tip: Screenshot closure ARN; claim unspent wallet via support if stuck.

Step 2: Apply for New FASTag

1. Visit new issuer: https://fastag.npci.org.in > Choose bank (HDFC/ICICI/SBI/Axis).
2. Fill form: Vehicle Reg No., RC upload, KYC docs.
3. Pay issuance (₹100) + deposit (₹200-500) via UPI/netbanking.
4. New sticker delivers in 3-7 days; activate via app OTP.​

Same-day option: Toll plaza POS or bank branch (ID proof).

Step 3: Activate & Link KYV

1. Receive sticker > App login > “Activate FASTag”.
2. Scan QR/enter ID > Link bank account/wallet.
3. Complete KYV: RC + Aadhaar OTP (NHAI 2025 rule).
4. Recharge ₹200 min > Test at toll (green light).​

Timeline & Costs Breakdown

Step	Time	Cost
Close Old	3-7 days	Free (refundable)
New Application	Instant	₹100 issuance
Delivery	3-7 days	Free
Total	6-15 days	₹300-600 net

Troubleshooting Common Hiccups

• “Tag Active” Error: Wait 24hrs post-closure; contact old issuer.
• RC Mismatch: Use exact Reg No. from Parivahan; update mobile first.
• No Refund: Escalate to NHAI (support@fastag.npci.org.in).
• Multiple Tags: Deactivate extras via NPCI portal.
• Paytm Specific: Mandatory migration by Jan 2026; use app closure flow.​

Post-Port Best Practices

Link to updated Parivahan mobile for unified alerts. Set auto-recharge (₹500 threshold). Check balance daily via https://fastag.npci.org.in. Banks like HDFC offer 1% cashback; avoid wallet-only issuers. Port once yearly max to dodge penalties.​